First impressions from my trip to Japan

I have been infected with the 'Japan Bug' since I am four years old. My first encounter with the Japanese culture was when I became friends with Takashi in kindergarten in Amsterdam. That is the first time I also started to learn about the Japanese cuisine, Japanese manners and discipline. I got intrigued immediately and never lost my fascination for Japan.

Huge Transformers out in the streets of Tokyo.

Thanks to my Japanese childhood friend in Amsterdam I got hooked on sushi, origami, Nintendo games, Japanese comics, Transformers and electric toy cars. Obviously, thanks to my friend, we had fresh supplies straight from Tokyo twice a year.

Strangely enough I never shook that passion for Japan, but it took me 32 years later to finally visit this mythical country. And, the irony is that it was work that took me there. Casio invited my father and I to visit their factories in Japan. In 1983 Casio created the revolutionary G-Shock watches, which I also got infatuated with when I was 4 years old. So, you can imagine how excited I was that we got invited to travel to Tokyo.

Today I got back after spending almost a complete week in Japan where we visited only Tokyo and Yamagata. So, I still need to process and let everything sink in, but wanted to write a quick post and share my first impressions (in random order):

People: They are so SO friendly and polite. The stereotype is so true that they bow at every occasion and multiple times in a conversation. The more respect they have, the deeper they bow. After a week you get used to it and one notices that you start bowing yourself automatically.
The locals are also very helpful and will go out of their way to help you.

Cities: I have only visited Tokyo and Yamagata, but what I noticed first is that the cities are so clean. And, the funny thing is that you will not find a single garbage bin anywhere! Almost a contradiction!

They ALL queue up neatly!

Metro: I have visited many cities and try always to use the metro system at least one. I was impressed by the Japanese network and infrastructure. Not only very clean, but also very punctual. And, a lot of people warned me that it is a difficult country to navigate in as hardly anyone speaks English and all the signs lack English. I can not confirm this. All the navigation signs (roads and public transportation) where bi-lingual or even tri-lingual (Japanese, English and Chinese). And, let's not forget all the signage on the floors to indicate walking directions and where to que up 😉

Culture: First thing I noticed that the people are very polite and well dressed. And, you hardly see people are over-weight. Or, even better said, it seems (not statistically researched by me) that 95% is lean! Then you notice that even late at night you see people leaving work at 8pm, 9pm, 10pm and even 11pm. You literally see them leaving offices, streets are busy that late at night and people in suits and business attire. Nobody bumps into each other. And, what was interesting, nobody raises it's voice. It seems that they take the issue of keeping the volume down so seriously, that it is forbidden to speak on mobile phones in the metro!

They they take their mouth caps very seriously in Japan!

Mouth Caps: In The West we are used to seeing Asians wearing mouth caps. Especially when SARS accured. But, flying from Amsterdam to Tokyo I spotted a few people on the plane wearing a mouth cap, but as soon as we landed in Tokyo, it seemed 10% tot 20% of people where wearing a mouth cap. After a week, you get used to it and it seems normal. Everywhere you go, no matter the ago or gender, approx 1/5 of the population was wearing a mouth cap. When you enter a drug store, there are hundreds of different kinds in different sizes, available with different scents and colors. When you inquire why people wear them so much, the official answer is: People who wear a mouth cap have an infection and do not want to infect other. Uber form of politeness! Right?! But, I started paying attention and many people wearing a mouth cap were not sneezing, coughing of seemed fatiguq... So, I think a second reason is less polite and more self-centered: they do not want to be infected... Which is fine 😉

My dad and I having OG Tempura / Soba noodle lunch.

Cuisine: In case you love Japanese cuisine (read: sushi is just a small part of it), you feel in food heaven in Japan. In case you do not like Japanese food, you are not going to enjoy a visit to Japan as much as I did. Obviously you will find many different kinds of restaurants, especially as it seems that Japanese love French, Italian and American fashion & cuisine. But, I think that 90% of the food establishments are focused on Japanese cuisine. In case you love fish, I really recommend you to visit Tsukiji Market (Tokyo Fish Market - which is moving in 2016 to a new location).

Vending machines EVERYWHERE! Like a Boss!

Technology: I was always under the impression that Japan was the most advanced technology nation out there. I got this impression by the many technology companies they have, the innovations they launched, the focus on robots and their leading role in mobile technology. But, arriving in Japan, I noticed that I was somewhat disappointed. I did not find any new mobile phones, no new camera's, no amazing hybrid cars (which I never seen before - on the road or online), no technical innovations I not have seen before. Maybe my expectations where unrealistic as we live in a super connected world and the world is getting smaller since we are so connected and every technological innovation is adapted globally in a split second...
But, I still did not shake my sense of disappointment as I saw many people still using flip phones (fold-able phones) and old smart phones. And, what really struck me as odd: the number one phone in Japan was the iPhone... Yes, an American product! In contrary to most of the world, iOS is leading in Japan and they do not like Samsung & Android in Japan. Is it strange that I expected that Japanese phones (in combination with Android) would dominate?
But, I have never seen so many vending machines in my life. Literally every corner in Tokyo and Yamagata had a vending machine. Mostly for drinks. Most machines offer cold AND hot drinks from same machine. I drank hot milk tea and hot coffee IN cans from vending machine offering cooled bottled drinks.

Economy: It seems that the Japanese economy is getting back on track. They always exported more than they imported and Japan is a producing country. Mostly technology and innovation. VAT on products is only 8% and it seems the Japanese are real consumers. They shop a lot and like luxury. They eat out a lot and work many hours. It also seems they are a real work nation and people make many hours. As I understood from our hosts at Casio, up until 20 years ago everyone would work 6 days a week. Only in recent years they went back to an European model of working 5 days a week. But, I must say, I was surprised to see that on Saturday I have seen a lot of people commuting to work, dressed in suits with ties and carrying business bags. And, what I found very impressive, you see a lot of old (read: older than 65 years) working! In all kind of positions and functions

View of Tokyo from 350 meters above taken at SkyTree.

Tourism: Japan is very pro tourism. The emphasize on tax free shopping everywhere. All pricing in Japan is, like in North America, listed with sales tax (VAT) and added upon check-out. But, as a tourist spending more than 10,800 Yen in one shop on the same day, they don't charge you any VAT on the spot. They stamp the invoice in your passport and upon departure from Japan, they customs office only rips it out. They do not even want to see the merchandise. Talking about trust!! Although the Yen fluctuates often and has a big bandwidth, things are not cheap there. Neither for locals I have asked. Living is expensive, both housing as shopping. Nice to know: Japanese do not tip and do not expect tips. Not even bell boys in the hotels or drivers in cabs.

Cars: My expectations where met regarding cars... I expected to see 95% Japanese cars on the road, I expected Toyota to dominate, I expected to see some Europeans cars and I expected to hardly see American cars on the road. All these expectations where met. What surprised me is that I hardly saw Lexus on the road. I was surprised so hardly see sports cars on the road. Hardly Japanese and in the week I was there I have seen maximum 20 Porsche's, 1 Ferrari and no other European Super Cars. But, what surprised me more, I hardly saw Japanese sports cars...

Casio MT-G Triple Sensor watch

Watches: Regarding watches I had also high expectations. I expected that Japanese watches with dominate Japanese wrists and this was definitely the case. Looking at the three biggest Japanese manufacturers: Seiko, Casio & Citizen, you would see them often on wrists. As a jeweler, we know that Japanese love luxury goods, especially European luxury, like Swiss watches. I was surprised that I did not see so much luxury watches on wrists, but in retail the following luxury brands seemed to be the most popular: Breitling, Omega, TAG Heuer, Rolex & Longines (in this specific order). And, then the sixth position in the luxury list, seemed to be filled by: Grand Seiko. A brand that is slowly coming up with hardcore watch collectors in Europe, USA, Singapore & Hong Kong.

Mita Skeakers Ueno Tokyo.

Retail: Japan is a real retail nation. There are MANY shops, department stores and malls. Stores are open at least 12 hours a day. They have all the international brands present in Japan! There are so many area's in Tokyo to shop. One week stay in Tokyo is not enough to see it all! We hardly slept in Tokyo (literally 4 hours a night) and we tried to see many different areas. I will try to post a City Guide later this week for our experiences. What I noticed, there where hardly Western tourists there, but loads of Korean, Chinese, Cantonese, Indonesian and Singaporeans. I always thought that Hong Kong was 'the New York' of the East. But, I am starting to get the feeling it is Tokyo...

Casio Premium Production Line in Yamagata, Japan.

Casio: I have been wearing Casio watches since 1983 (launch of G-shock) and have collecting G-Shocks since. We have been Casio retailers for several decades and now that Casio is moving up market (read: prices between EUR 699 and EUR 2.699) they invited us to find out why Ace Jewelers should sell these lines (G-Shock Mr. G, MT-G and Edifice) in our premium boutiques and eBoutique. As I had expectations about all other aspects of our visit to Japan, I had these also about Casio. And, I can state that all these expectations where surpassed! I will write a seperate blog post about this.

Karaoke & Alcohol: Yes, this stereotype is so true. The Japanese L O V E their karaoke! It goes hand in hand with a lot of drinking! There are so many karaoke bars in Tokyo, it seems they don't like to do anything else. And, even when they are not into karaoke, they still love their alcohol. It is an interesting view to see all the people around midnight walking the street in their business attire pissed off their faces. I read in this months Time Out Tokyo magazine that Japanese often call-in sick at work due to hangovers, but hardly use drugs. It's as low as approx. 5% used cannabis, 4% XTC and 3% cocaine.

The Chita, Suntory Whiskey

Whiskey: Since we are on the topic of alcohol. Obviously the sake is amazing in Japan and there are so many kinds and I tried at least two different ones every day. But, what is highly recommended it the local whiskey. Yes, you have read it well! In Japan whiskey is made locally and is fantastic. I read about it already on Bexsonn's blog, but only got to try it in Japan. If you are into whiskey, I highly recommend you try some!

This is what came to my mind and wanted to share with you. Please share your feedback on this post and let me know if you have ever visited Japan and how you have experienced it!

[Photo credits: All images are taken by myself. For more views of my trip check my Instragram account for more snap shots and my Flickr account for more qualitative images.]

 

Instagram Game #DefenderChallenge

Recently I stumbled upon a social media game on Instagram named #DefenderChallenge and I started to join in.

Both Chantalle Shemie and Dale Vito Boom have a deep love for the iconic Land Rover Defender cars and to share the love they both took snapshots of Defenders on the street. As a joke they started to tag each other and starting using the hashtag #DefenderChallange to keep score who encounters more Defender cars on the road.

@cshemie on Instagram

Their passion is so infectious, that more people started joining and are playing this game with them. I decided to write a blog post about it for two reasons:

1. None of the players actually own a Defender vehicle.
2. The power of social media.

Usually people use social media to show off what and how much they own. But this initiative by Shemie and Boom was created spontaneous and comes from a deep love for the car. When asking the founders of the game where their love comes from, they answered:

"Ever since I am a child I a crazy about Africa, wildlife and safari's. And, a safari is not complete without a big old school Land Rover Defender to find wildlife during a safari in Africa. I have had the opportunity to spend a month in the bush and the Defender is not only beautiful and handy, but actually a necessity, a true lifesaver." says Chantalle Shemie. She continues and indicates that: "Although you don't actually need a Defender is a flat country like the Netherlands, I am saving up to buy an vintage Defender here. It will be my piece of Africa in Holland."

Chantalle Shemie

Dale Vito Boom comes from a totally different angle and he states: "Since my childhood I am crazy about art and design. My greatest passion is vintage watches, which are marvelous pieces of art and often design icons. What I love about vintage watches is that usually form follows function. This is definitely true for the Defender. I hope to own one some day."

Dale Vito Boom

From these short quotes we can conclude that although both do not own a Defender today, they are actually planning to own one in the near future. Which leads me to the second reason I wrote this post: the power of social media.
Although both Shemie and Boom do not own the car, their passion for it is so infectious that the bug infected their friends on Instagram to join in and play the game too (including me - I love this car too every since I am a child). This shows how powerful and sincere social media can be. And, what a fantastic pool of knowledge and data this can be for brands. And, that is why I love social media. Besides that it is great fun.

It's interesting to note that when I asked both Shemie and Boom if Land Rover liked, regrammed or commented on their posts, they both said the had no reaction whatsoever from the brand. It important to note that they both actually tagged several official accounts of Land Rover in the pictures.

Land Rover Defender by @rhphotographie

Message to Land Rover:
Please wake up! Embrace these future Defender owners! They are already your brand ambassadors.

Make sure to follow Chantalle via: @cshemie and Dale via: @dalevintage (ask permission) or via his open account @dalevito (no Defenders though).

 

#Selfie or #NotToSelfie

I guess that selfies are not a trend, or a fading trend for that matter. Wherever I go, I see people (multiple or single) hold their smart phones (hardly any real cameras) in from of them (with or without a telescopic stick) and taking a picture of themselves. In the street, in shops (great way for social shopping), on public transportation (yes, I love the Amsterdam Tram system) and last, but certainly not least, in the gym (in front of mirror where girls and boys lift their shirt to show of their abs).

Yesterday our own in-house Ace photographer (of Ace Photo Studio) took a picture of me while I was not paying attention. A so-called snapshot, as I did not pose and he saw a moment and shot it. I liked the picture and setting so much, I posted it on my social media channels that same day.

This is the result:
Is this selfie of Alon Ben Joseph?

Now I was wondering, should this be considered a selfie of not?

And, to start a discussion, I was wondering if you #selfie or #dontselfie and why?

 

Founding Member of Leading Jewelers of the Netherlands

Personally I am a firm believer of partnerships, friendships and therefore synergy. Together with my brother, whom I have the honor with to run our family business, Ace Luxury Group, we decided to join forces with nine other friends and fellow jewelers. The eleven of us decided to start a marketing vehicle and collaborate to promote our amazing profession. Therefore two boutiques of the Ace Luxury Group, Ace & Dik Jewelers (Van Baerlestraat 46, Amsterdam) and Ace & Spyer Jewelers (Koningsplein 1, Amsterdam) are founding members of the Stichting Leading Jewelers of the Netherlands (registered at the Chamber of Commerce under 61672513).

The Leading Jewelers of the Netherlands

This is the official press release:

"LEADING JEWELERS OF THE NETHERLANDS

The best Dutch jewelers unite!

With the foundation of Leading Jewelers of The Netherlands a dream has come true for eleven famous Dutch jewelers. By presenting themselves together, they can highlight the uniqueness of their boutiques. Without exception these are family-owned businesses, usually with a long history as a distinguished jeweler. Intimate knowledge of watches and jewelry goes together with personalized service.

Since the eleven jewelers are spread throughout The Netherlands, for the customer the best of the best is never far away. The Leading Jewelers of The Netherlands form a strong personal service oriented alternative to jewelry store chains and underline the classic qualities of the real jeweler.

The jewelers have 14 boutiques, all with a unique collection of watches and jewelry of the best international brands. The owners are all active in their day-to-day business and together with their skilled employees ensure very personal service. The in-store workshops guarantee high quality customization, repairs and maintenance.

These jewelers participate in the Leading Jewelers of The Netherlands:

Van Hell Juweliers - Amersfoort
Ace & Dik Juweliers - Amsterdam
Ace & Spyer Juweliers - Amsterdam
Van Hell Juweliers - Apeldoorn
Steltman Watches - The Hague
Juwelier van Willegen - The Hague
René Kahlé Juweliers - Laren (NH)
Willy Vossen Juwelier - Maastricht
Eugene van Baal Juwelier -Nijmegen
Alexander Juwelier Atelier - Oegstgeest
Juwelier van Willegen - Rotterdam."

For more info: http://leadingjewelers.nl/

 

Speaking about the future of gold during Schone Symposium

I have been invited by Umicore's subsidary Schone Edelmetaal B.V. to speak during their Symposium on Monday November 3rd, 2014, which they are organising in honor of their 275th birthday.

Schöne Edelmetaal B.V. has been a household name in the world of precious metals since 1739. Having originally started out as inspectors of gold and silver at the Exchange Bank, they have grown into being the main supplier to the European mints. They got to where they are today by capitalizing on their rich history. But they don’t just live in the past, as they continue to go for gold. Since 2003 we’ve been doing that under the wing of Umicore.

Alon Ben Joseph speaking at Schone Symposium 2014

The title of my presentation is: "De gouden toekomst van goud", which translates to: "The golden future of gold". I have been invited by the management of Schone to inspire all their guests, partners, customers and employees. As I am: a jeweller, consultant, innovator in the jewelry industry with regard to multichannel retail, Shopping2020 Expert and Schone customer, they asked me to philosophize about the future of gold in the 'New Economy'.

I have the honor to share the stage with TV personality Humberto Tan, Gold Expert Willem Middelkoop and Inspirator and consultant Richard van Hooijdonk.

Do you want to learn more about my personal view of the future of retail, the luxury industry and the consumption behavior of gold? Please visit Oak Consultancy's page.